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PATRON BEHAVIOR POLICY

 

1. Introduction.

 

The Ferndale Area District Library (the “Library”) is open for specific and designated civic, educational, and cultural uses, including reading, studying, writing, participating in scheduled Library programs, and using Library materials.  In order to provide resources and services to all people who visit the Library facilities in an atmosphere of courtesy, respect, and excellent service, the Library Board has adopted this Patron Behavior Policy. The purpose of the Patron Behavior Policy (“Policy”) is to assist the Library in fulfilling its mission as a community resource enriching life, stimulating intellectual curiosity, fostering literacy, and encouraging an informed citizenry.

 

The following rules of conduct shall apply to all buildings and all branches – interior and exterior – and all grounds controlled and operated by the Library (“Library facilities”) and to all persons entering in or on the premises, unless otherwise specified. 

 

II.        Rules for a Safe Environment.

 

A.        Violations of Law.  Committing or attempting to commit an activity in violation of federal, state, or local law, ordinance, or regulation (including but not limited to assault, indecent exposure, larceny, removing Library material from the property without authorization through the approved lending procedures, vandalism or copyright infringement) is prohibited.

 

B.        Weapons.  Carrying guns, pistols, or other weapons, except as specifically permitted and exempt from local regulation by law, is prohibited.

 

C.        Alcohol; Drugs.  Possessing, selling, distributing, or consuming any alcoholic or intoxicating beverage, illegal drug, or drug paraphernalia is prohibited; provided that alcohol may be permitted at certain Library-sponsored events if specifically approved by the Library.  Persons noticeably under the influence of any controlled substance or alcoholic or intoxicating liquor are not allowed on Library property.

 

E.         Recreational Equipment and Personal Transport Devices.  Use of skateboards, rollerblades, roller skates, or other wheeled form of recreational equipment is not allowed in the Library or on Library property.  Library patrons must park bicycles or other recreational vehicles only in authorized areas.  Wheelchairs, scooters, strollers, and other power-driven mobility devices are permitted by those individuals with disabilities in accordance with Library rules, unless a particular type of device cannot be accommodated because of legitimate safety requirements.

 

F.         No Blocking of Doors, Aisles or Entrances.  All doors, aisles and entrances must remain obstacle-free.  This includes a prohibition of running power cords across aisles or other areas that are used for walking.

 

G.        Animals.   Animals are not permitted in the Library other than service animals (as defined by law) for those individuals with disabilities, those used in law enforcement or for Library programming.

 

H.        Incendiary devices.  The use of incendiary devices, such as candles, matches, and lighters, is prohibited inside the Library.

 

   I.  Staff Only Areas.  Patrons shall not be permitted in any areas designated as “staff only” unless otherwise permitted by the Library Director. Patrons are not allowed to enter behind service desks, including Circulation, Reference, and Youth Services.

 

J.          School Groups.  School groups using the Library must have approval of the Library Director and must have a teacher and other appropriate staff present to ensure that the students use the Library in conformance with these rules.

 

III.       Rules for Personal Behavior.

 

A.        Personal Property.  Personal property brought into the Library is subject to the following:

 

1.         The Library staff may limit the number and size of parcels carried into the Library.

 

2.         The Library is not responsible for personal belongings left unattended and Library staff is not permitted to guard or watch personal belongings.

 

3.         The Library does not guarantee storage for personal property.

 

4.         Personal possessions must not be left unattended or take up seating or space if needed by others.

 

B.        Food and Beverages.  Food and beverages are only permitted in designated areas. 

 

C.        Unauthorized Use.  Patrons must leave the Library promptly at closing time and may not be in the Library when it is not open to the public. Further, any patron whose privileges to use the Library have been denied may not enter the Library.  Any patron whose privileges have been limited may not use the Library in any manner that conflicts with those limits placed on the patron by the Library Director, his/her/their designee, or the Library Board.

 

D.        Engaging in Proper Library Activities.  Patrons shall be engaged in activities associated with the use of the Library while in the building or on Library property.  Patrons not engaged in reading, studying, writing, utilizing library services, participating in scheduled Library programs, or using Library materials may be required to leave the building and shall not remain on Library property.

 

E.         Considerate Use.  The following behavior is prohibited in the Library or on Library property:

 

1.         Spitting;

2.         Running, pushing, shoving, fighting, throwing items, provoking a fight or other unsafe physical behavior;

3.         Climbing on furniture;

4.         Using obscene or threatening language or gestures;

5.         Engaging in sexual behavior (1) that is a violation of the law, (2) which can reasonably be expected to disturb Library users or staff while such staff or patrons are in the Library or on Library property; or (3) that interferes with the Library patrons’ use of the Library or the ability of the staff person to do his/her/their job. 

6.         Engaging in physical and/or verbal harassment of patrons or staff.

 

 

F.         Panhandling or Soliciting.  Panhandling or soliciting Library staff or patrons for money, products, or services inside the Library or on Library property is prohibited. Sales of products or services that are incidental to Library programming may be permitted if approved in advance by the Library Director.

 

G.        Interference with Staff.  Patrons may not interfere with the staff’s performance of duties in the Library or on Library property.  This includes engaging in conversation or behavior that monopolizes or forces the attention of staff for an inappropriate period of time, inappropriate personal comments, sexual advances, or physical and/or verbal harassment.

 

H.        Campaigning, Petitioning, Interviewing and Similar Activities. As a limited public forum, the Library reserves the right to regulate the time, place, and manner for campaigning, petitioning, interviewing, survey-taking, pamphleteering, canvassing and soliciting on Library grounds as follows:

 

1.         Campaigning, petitioning, interviewing, survey-taking, pamphleteering, canvassing, and soliciting are prohibited inside the Library building.

2.         Campaigning, petitioning, interviewing, survey-taking, pamphleteering, canvassing, and soliciting outside the Library building but on Library property are subject to the following requirements:

a.         Persons or groups are requested to sign in with the designated Person in Charge in advance.

b.         Use of the Library property does not indicate the Library’s opposition or endorsement of the candidate or issue that is the subject of the petition, interview, campaign or discussion.

c.         Permitted areas for campaigning, petitioning, interviewing, survey-taking, pamphleteering, canvassing and soliciting outside of the Library building shall be limited to areas 15 feet from all entrances.

d.         No person shall block ingress or egress from the Library building.  

e.         Permitted times will be limited to the operating hours of the Library.

f.          Campaign material, literature or petitions may not be brought into the Library, posted at the Library or left on Library property.

  

I.          Sales.  Selling merchandise on Library property without prior permission from the Library Director is prohibited.

 

J.          Distributions; Postings.  Distributing or posting printed materials/literature on Library property not in accordance with Library policy is prohibited.

 

K.        Restrooms.  Misuse of restrooms, including activities that damage fixtures and/or plumbing, and sexual activity is prohibited.  Unless a parent or guardian is assisting a child or a patron is assisting a person with a disability, there shall only be one person to a stall.   Library materials may not be taken into restrooms.

 

L.         Harassment.  Staring, photographing, video recording, audio recording, following, stalking, harassing, arguing with, threatening, talking or behaving in a manner (1) which can reasonably be expected to disturb Library users or staff while such staff or patrons are in the Library or on Library property; (2) that interferes with the Library patrons’ use of the Library or the ability of the staff person to do his or her job is prohibited; (3) would create or may result in a hostile work environment for Library staff; and/or (4) that violates Michigan law.

 

M.        Loud Noise.  Producing or allowing any loud, unreasonable, or disturbing noises that interfere with other patrons’ use of the Library or which can be reasonably expected to disturb other persons or have the intent of annoying other persons, including yelling, cheering, talking (with others or in monologues) or noises from electronic, entertainment, and communication devices, such as cell phones, tablets, headphones, and radio, is prohibited.  Patrons may use headphones or earbuds but at a volume that cannot be heard by other Library patrons or staff.

Adults may read aloud to children in the Youth Area, provided that they are reading in a voice that would not reasonably disturb others.

 

N.        Odor.  Offensive odor, including but not limited to body odor due to poor personal hygiene, overpowering perfume or cologne, or odors from items brought into the Library, that causes a nuisance is prohibited.  (For example, if the patron’s odor interferes with staff or other patrons’ use of the Library, the patron violates this Policy).

 

15. Phones.  Phone calls are prohibited in the Library, except in the lobby.  Those patrons desiring to use phones to place or receive calls must use the phones outside of the Library building or in the Library’s lobby.  Phones shall be placed on silent or vibrate mode upon entering the Library. If a patron is unable to go to the lobby, the call should be kept short and spoken quietly.

 

16. Library Policies.  Patrons must adhere to all Library Policies.

 

Tables or Structures on Library Property.  No person may use or set up a table, stand, sign or similar structure on Library property.  This does not apply to Library-sponsored or co-sponsored events.

 

17.       Smoking; Tobacco or Marijuana Use.  Smoking, assembling, or using e-cigarettes,                vaping, electronic nicotine delivery systems or chewing tobacco is prohibited on Library property.  Using, or smoking marijuana on Library property is also prohibited.

 

18. Shirts and Shoes.  Shirts and shoes are required for health reasons and must be always worn inside the Library and on Library property. An exception may be made in the play area of the Kids’ Corner.

 

      S.         Photography.  All patrons must seek permission from the Library Director or designee before taking photos or filming at the Library, unless attending a meeting that is open to the public under the Open Meetings Act. Official identification must be shown.  Unattended children may not have their pictures taken. Patrons should seek permission from other patrons before taking their photo, or from the parents or guardians of children 17 and under.

       T.        Manipulating Library Property.  Manipulating library displays, shelving, furniture, or other library property in a manner that is outside of regular library use is prohibited

 

IV.       Rules for the Use and Preservation of Library Materials and Property.

 

A.        Care of Library Property.  Patrons must not deface, vandalize, damage or improperly use or improperly remove Library materials, equipment, furniture, or buildings. Patrons shall not load or install any programs or software on Library computers.  Patrons shall be responsible to reimburse the Library for costs incurred by the Library for violating this provision.  Patrons shall not cause damage by returning books containing bedbugs or bringing bedbugs into the Library.

 

B.        Internet Use.  Patrons must abide by established time limitations and all other provisions of the Library Internet Use Policy.

 

             C.        Equipment.  Library staff computers are for staff use only.

 

D.        Authorized Lending.  Library materials may only be removed from the premises with authorization through established lending procedures.

 

 

 

V.        Violation and Appeal Section

Violations and appeals of this Policy shall be processed according to the Library Violations and Appeal Policy.

 

 

 

Adopted September 15, 2022

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MATERIAL SELECTION POLICY

I. Purpose. The purpose of the Ferndale Area District Library’s Material Selection Policy (“Policy”) is to set broad guidelines to assemble, preserve, organize, administer, and promote the use of a wide range of communication media and to inform the public about the principles upon which selections are made. These functions are undertaken to further the objectives of the Ferndale Area District Library (“Library”).

 

II. Definitions: The term “Library Materials” means books, magazines, DVDs, CDs, library programs or other synonyms as they may occur in the Policy having the widest possible meaning. This statement of Policy applies to all Library Materials in the collection, including adult, young adult and juvenile. However, this Policy and the term “Library Materials” does not apply to Internet sites available through the Library's computers or Internet collection. The Library has no control over the content of the Internet. Please see the Internet Use Policy for any issues related to computer or Internet Use. The term “selection” refers to the decision to add, retain or withdraw material in the collection. It does not refer to reader guidance.

 

III. Goals of Materials Selection.

A. To meet the individual’s need for information through the maintenance of a wellbalanced and broad collection of materials for information, reference, and research.

 

B. To help the individual attain maximum self-development through life-long intellectual and cultural growth.

 

C. To support the democratic process by providing materials for the education and enlightenment of the community.

D. To assist individuals in their pursuit of occupational activity and practical affairs.

 

E. To provide diverse recreational experiences for individuals and groups.

 

F. To assist institutions of formal education with services that will assist individual study.

 

G. To maintain Michigan and local history collections. IV. Responsibility for Selection. The responsibility for selection lies with the professional staff of the Library. That staff operates within the areas of service to children, young adults, and adults. Both the public and staff members 2 may recommend materials for consideration. The ultimate responsibility for book selection, however, rests with the Library Director who operates within the framework of policies determined by the Library Board of Directors. The Library Director shall be responsible for ensuring that the funds budgeted for collection development are allocated appropriately depending upon the needs of the Library and the fulfillment of the above Goals of Material Selection.

 

V. General Principles.

A. Selection of Library Materials is based on the relationship of such work to the needs, interests and demands of the community. Basic to this Policy is the Library Bill of Rights and the Intellectual Freedom Statement of the American Library Association to which this Library subscribes. Selection is not made based on anticipated approval or disapproval by patrons or Library users, but solely on the merits of a work, without regard to the race, nationality, political or religious view of the writer.

 

B. Responsibility for the reading material of children rests with their parents or legal guardians. Selection shall not be inhibited solely by the possibility that books may inadvertently come into the possession of children. The Library respects each individual parent’s right to supervise his/her/their children’s choice of reading materials. However, the Library does not have the right to act in loco parentis (in place of the parent). Therefore, a parent who chooses to restrict the materials his/her/their children select must accompany those children when they use the collection to impose those restrictions.

 

C. Further, Library Materials will not be marked or identified to show approval or disapproval of contents, and no catalogued book or other item will be sequestered, except for the express purpose of protecting it from injury or theft. The use of rare and scholarly items of great value may be controlled to the extent required to preserve them from harm, but no further.

 

D. It is the responsibility of the Library to provide circulating, reference, and research materials for the public and students based on the services it is expected to perform.

 

VI. Specific Principles for Selection.

The following principles, individually or collectively, will prevail in the selection of all Library Materials. The total collection will attempt to represent multiple points of view. When possible, FADL staff select from a professional review source in order to justify selection.

 

● Contemporary significance or permanent value

● Accuracy

● Lack of bias, factual 3

● Diversity of viewpoint

● Portrays issues sensitively

● Authority of author

● Relation of work to existing collection

● Price, format, and ease of use

● Scarcity of information in subject area

● Available shelf or storage space

● Availability of material through inter-library loan

● Popular demand: The Library will make an effort to have materials available which are in high demand by the public; however, selections by popular demand will still be guided by consideration of merit, use and the specific principles for selection.

● Duplication of materials already in the collection; i.e., purchase of additional copies of materials, shall be governed by intrinsic or historical value, or immediate need

● Collection objectives

● Community relevance

● Audience for material

 

VII. Gifts.

 

Acceptance of gifts shall be governed by the same principles and criteria applied to the selection of items for purchase. Gifts of books or other materials which do not comply with the Library’s objectives and policies will be refused. No conditions may be imposed relating to any item either prior to or after its acceptance by the Library. All gifts and donated materials (including works of local authors) become the property of the Library. The manner of disposition of any materials which are not added to the collection will be decided by the Library.

 

VIII. Maintenance of the Collection.

 

The collection shall be periodically examined for the purpose of eliminating obsolete, damaged, duplicate, or unneeded materials, and for binding or repair of materials, in order to maintain a balanced, attractive and useful Library Materials collection.

 

IX. Challenges to Materials.

 

No material shall be removed from the Library’s collection until all steps in the following process have been completed. 4 Adopted August 11, 2022

 

A. Patrons (“Requester”) who object to Library Materials will be sent to the Director.

 

B. The Director will discuss the Library Materials in question with the Requester, attempting to resolve the concern to both the Requester’s and Library’s satisfaction.

 

C. If the Requester wishes to carry the request further, the Director will provide the Requester with a copy of the Materials Selection Policy, including the Request for Reconsideration of Library Materials (“Request for Reconsideration”).

 

D. Once a completed, signed copy of the Request for Reconsideration is received, the Library Director shall decide on the Request for Reconsideration, taking into consideration the Library’s Materials Selection Policy and any other relevant information to reach a decision. The Library Director may consult with any other staff or consultants when making this decision. Only Request for Reconsideration forms that have been 100% completed will be considered. A separate form must be completed for each individual challenge. Ferndale residency status may be considered as a part of the decision.

 

E. The Library Director shall have up to sixty (60) days to complete the process for a decision of the submitted Request for Reconsideration form. Request for Reconsideration forms will be reviewed sequentially in the order the Library Director receives them. The Library Director shall send the decision in writing to the complainant. If the decision is that the questioned material should be removed from the collection, the Requester will be notified in writing by the Library Director and all copies of the item will be withdrawn. If the decision is that the questioned material is to be retained, the Requester will be notified in writing by the Library Director that the material will be retained.

 

F. A written appeal of the Library Director’s decision may be made by the Requester to the President of the Library Board within ten (10) business days after the written decision is made by the Library Director. The Library Board will review any documentation it deems necessary to decide within sixty (60) days of receipt of the appeal. G. The Library Board serves as the final authority in cases involving retention or withdrawal of Library Materials.

 

X. Revision of this Policy.

This Policy shall be reviewed and revised to be consistent with the objectives of the Library.

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F.        Children ages 10 and under must be within the visual contact of a parent, guardian, or Responsible Caregiver at all times, including during programs and visits to the restroom.  Children 10 and under may not be left in the Children’s Area alone.

 

G.        Staff will not be responsible if unattended children of any age leave the Library premises alone or with other persons.  Further, staff will not be responsible for children who may be asked to leave the Library if the child is in violation of Library policy.

 

H.        We request that all unattended children be picked up at least ten minutes before closing time.  Parents, guardians and Responsible Caregivers need to be aware of when the Library closes.

           

I.          Children 10 years or older must know their telephone number and other contact information if they are unattended at the Library.  It is a violation of Library policy not to come immediately and pick up your unattended child if the Library calls. 

 

III.       Rules and Regulations Regarding Vulnerable Adults

 

A.        All patrons, including vulnerable adults are expected to comply with the Library’s policies, including its Patron Behavior Policy.  Parents, guardians, or Responsible Caregivers shall review and be fully aware of all Library policies, particularly the Internet Use Policy.

 

B.        Parents, guardians, and Responsible Caregivers are responsible for the behavior and supervision of the vulnerable adult in their care while in the Library or on Library property.

 

C.        Vulnerable adults who are unable or unwilling to care for themselves or who do not have the ability to use the Library independently may not be left alone in the Library and must have adequate supervision while in the Library.

 

D.        Vulnerable adults who can understand and follow the Patron Behavior Policy and who can care for themselves are allowed to be in the Library unattended. They should have contact information for someone who can assist them in an emergency.

 

E.         We request that all vulnerable adults be picked up at least ten minutes before closing time.  Parents, guardians and Responsible Caregivers need to be aware of when the Library closes.

           

F.         Vulnerable adults must know their telephone number and other contact information if they are unattended at the Library.  It is a violation of Library policy not to come immediately and pick up your vulnerable adult if the Library calls.

 

IV.       Contact with Parent or Guardian for Unattended Child or Vulnerable Adult

 

A.        Library staff will attempt to contact a parent, legal guardian, or Responsible Caregiver when:

 

                        1.         The health or safety of an unattended child or vulnerable adult is in doubt;

 

                        2.         A child or vulnerable adult is frightened while alone at the Library;

 

3.         The behavior of an unattended child or vulnerable adult violates Library policy.

 

4.         The unattended child 10 years of age or younger or vulnerable adult has not been met by a parent, legal guardian, custodian, or Responsible Caregiver at closing time.  An individual is considered an unattended vulnerable adult when he/she is not picked up by closing time and needs assistance procuring transportation.  A child is considered unattended at closing time if the child is under the age of 10 or a child of any age needs assistance procuring transportation.

 

B.        If a parent, legal guardian, or Responsible Caregiver cannot be reached within 15 minutes after closing, fails to arrive within a reasonable time after being contacted, or arrives 30 minutes or more after the Library closes, Library staff will contact law enforcement officials to take charge of the situation involving the unattended child or vulnerable adult.  Library employees are not permitted to transport an unattended child or vulnerable adult under any circumstances.

 

C.        If the parent, legal guardian, Responsible Caregiver can be reached within 10 minutes after closing and arrives in a reasonable time, the staff member shall explain the Library’s policy and provide a copy of this Policy.

 

D.        Two Library staff members shall remain with the unattended child or vulnerable adult until the Responsible Caregiver or law enforcement arrives. 

 

V.        Violation; Enforcement; Appeal

 

The Library Director or the Library Director’s designee may restrict access to Library facilities with immediate dismissal of the patron from the premises, by suspending the patron’s access to Library facilities for a set period of time, or by denying access to specific services and/or programs for violations this Policy.  When necessary, the local police may be called to intervene.

 

A.        Incident Reports.  Library staff shall record in writing in the form of an Incident Report any violation of this Policy that resulted in a verbal warning or a suspension of Library privileges.  By the end of the day on which the incident occurred, an Incident Report shall be written and forwarded to the Library Director for logging and review.  The report should include physical descriptions in addition to the name of the patron.  A copy of the suspension of privileges letter should be attached, if applicable.

 

B.        Violation of the Policy – Suspension of Privileges.  Even if the police have been called to intervene, the Library may still take action to suspend privilege for violations as follows:

 

1.         Initial Violation:  Library patrons observed violating this Policy will be asked to cease the violation with a verbal request.  If the patron does not comply with the request, he or she will be asked to leave the building for the day.  If he or she refuses, the police may be called.

 

2.         Subsequent Violations:  The Library Director or the Library Director’s authorized designee may further limit or suspend the patron’s Library privileges if infractions continue.  Such limitation or revocation shall be in writing specifying the nature of the violation.  Subsequent violations of the same rule shall result in additional suspensions of increasing length. 

 

C.        Reinstatement.  If requested by the Director, the patron whose privileges have been limited or suspended shall attend a meeting with the Library Director or the Library Director’s designee to review the Library Patron Behavior Policy before their privileges may be reinstated.  The Library Director may impose conditions for the reinstatement.

 

D.        Right of Appeal.  Patrons may appeal (1) a decision to limit or suspend privileges or (2) the conditions placed on reinstatement by sending a written appeal to the Library Board within 10 business days of the date of the decision.  The appeal should be sent to the President of the Library Board.  The decision of the Library Board is final.

 

 

 

Adopted April 2023

 

Internet Policy

 

II.        Nature of the Public Library Setting.

 

A.        Respect Others.  Because Library patrons of all ages, backgrounds and sensibilities are using the computers, Library Internet Users are asked to be sensitive to other’s values and beliefs when accessing potentially controversial information and images

 

B.        Use with Caution of Risks.  Users are cautioned that, because security in an electronic environment such as the Internet cannot be guaranteed, all transactions, files, accounts, and communications are vulnerable to unauthorized access and use.  Users should be cautious about using the public computers or public Internet Access for sensitive, private or valuable information or transactions because safety from unauthorized access and use cannot be guaranteed.  The Library is not responsible for any damages or loss that results from unauthorized access or use of User’s files, accounts, communications or similar documents.

 

III.       Internet Filtering; Children Under 18

 

A.        Internet Filtering – General.  

 

1.         Filtered Access.  To comply with the requirements of the Children’s Internet Protection Act (“CIPA”) and Michigan’s Public Act 212 of 2000 (“PA 212”), all computer terminals are filtered.  Further, the Library’s wireless access is also filtered.  Filtered access means the computer or wireless system has a program installed that is designed to restrict minors^[1] from receiving obscene materials or sexually explicit materials that is harmful to minors as defined by PA 212 and visual depictions that are obscene, child pornography or harmful to minors as defined by CIPA.  This filtering method is designed to prevent access by minors to inappropriate matter on the Internet.  Children under the age of 18 shall only use the Library computers designated and posted for use by minors.

 

2.         Safety of Minors Regarding E-Mail.   The Library does not filter e-mail or other direct electronic communications.  It is the responsibility of the parent or guardian to educate the minor on safety and security and monitor the use of these communications.

 

3.         Internet Access.  Patrons wishing to access the Library’s terminals may log in with a valid library card or purchase a guest pass from either the Circulation or Reference desk.  There are also Express Computers available which provide a free 15-minute session. The patron must read and accept the Library’s Internet Use Policy on screen before accessing the internet. 

 

B.        Internet Filtering – Patrons 18 Years of Age or Older. 

 

1.         Disable Filters.  Patrons 18 years of age or older may request to have the filters disabled for bona fide research or other lawful purposes.  The Library’s wireless access cannot be disabled, so any patron who desires to have the filters disabled must use the Library’s computers.

 

2.         Unblock Sites.  Individuals 18 years of age or older who believe an Internet site has been improperly blocked can request that the site be “unblocked.”  A request to unblock should be in writing to the Library Director and signed by the person making the request.  A decision on the site’s status will be made by the Director, who will prepare a written reply to the individual. submitting the form.

 

C.        Internet Filtering – Patrons Under 18 years of Age. 

 

1.         Responsibility of Parents and Legal Guardians.  As with other materials in the Library’s collection, it is the Library’s Policy that parents or legal guardians are responsible for deciding which library resources are appropriate for their children.  The Library urges parents and guardians to discuss Internet use with their children and to monitor their use of this educational tool

 

2.         Unfiltering Terminals.  Minors who are 17 years old may only have the filters (filters used to filter visual depictions of obscenity, child pornography and materials that is deemed harmful to minors as prohibited by CIPA) disabled on a computer used by that patron for (1) bona fide research or other lawful purposes and (2) only if a parent or legal guardian has accompanied them to the Library and is sitting at the computer station or terminal at all times.  Patrons under the age of 17 may not ask for the terminal to be unfiltered pursuant to the requirements of CIPA.

 

3.         Unblocking Websites.  Patrons under the age of 18 may request in writing that a particular site be unblocked, but only if the site does not include obscene or sexually explicit materials deemed harmful to minors or other materials prohibited by law.  The Library Director shall make that determination.  

 

 

IV.       Procedure for Use.

 

A.        Reservation/Time Limits. Users may log on to the public internet computers using a valid library card in good standing from FADL or from libraries which are members of The Library Network (TLN). Guest passes are available for anyone without a valid library card, which will give up to 3 hours of computer time. Computer time may be extended beyond 3 hours at staff's discrection. Express Computers are available which will provide one free 15-minute session to any users.

 

B.        Availability.  The public computers are only available for use by Users if they are not being used for Library purposes, such as classes, staff training or special programs.  The Library reserves the right to have first priority of use for Library uses, sponsored events or co-sponsored events.  Library patrons should be aware that there are some computers that are limited to only the online public access catalog and are clearly marked.  The online public access catalog computers are available on a first come, first served basis.

 

C.        Closing.  All computers and printers are shut down fifteen (15) minutes before the Library closes.

 

D.        Reimbursement for Printing.  The User shall reimburse the Library fifteen cents ($.15) a page for black and white printing and fifty cents ($0.50) a page for color printing.  The User shall be responsible for all printing costs, so Users are encouraged to use “print preview” so that they are aware of the number of copies.

 

E.         Staff Assistance.  Library staff provides limited assistance for basic start-up procedures.  Several circulating books on Web searching are available.

 

V.        Acceptable Use.

 

All Users of the Library’s Internet connection and terminals are expected to use this resource in a responsible and courteous manner, and to follow all rules and procedures as established in this Policy. 

 

A.        Lawful Use.  The Library Internet connection and terminals shall be used in a lawful manner.  The Library’s Internet and terminals cannot be used for any fraudulent or unlawful purpose prohibited under any applicable federal, state or local law, including, but not limited to, (1) accessing materials that can be classified as obscene or child pornography; (2) gaining unauthorized access to or use of patron information or accounts; (3) engaging in identity theft; (4) engaging in civil rights violations; or (5) monitoring or capturing information regarding individuals and their use of the computers or Internet illegally, such as by using a keylogger.

 

B.        Intellectual Property.  Users must respect intellectual property rights and obey the copyright laws of the United States and all other intellectual property rights.  Responsibility for any consequences of copyright infringement or violations of other laws or agreements lies with the User.  The Library expressly disclaims any liability or responsibility resulting from such use.

 

C.        Use Must Not be Harmful to Minors.  Michigan law prohibits Users from allowing minors access to sexually explicit materials harmful to minors. Internet Users shall also not permit any minor to view sexually explicit materials or any other materials deemed harmful to minors.

 

D.        Compliance with Code of Behavior.  The same rules apply to the use of the Internet as with the use of any other Library materials.  The Library has adopted a Patron Behavior Policy.  All Internet Users must comply with the Library’s Patron Behavior Policy, which shall be posted in the Library.

 

E.         Privacy; Unauthorized Access.  Users must respect the privacy of others by not misrepresenting oneself as another User; by not attempting to modify or gain access to files, passwords or data belonging to others; and by not hacking or seeking disallowed access to any computer system via the Internet.

 

F.         Time Limit.  Failure to leave a computer terminal upon the expiration of the allotted time is a violation of this Policy.

 

G.        Reimbursement.  The User shall reimburse the Library fifteen cents ($.15) a page for black and white printing and fifty cents ($0.50) a page for color printing.

 

H.        Personal Software Prohibited.  Users shall refrain from use of personal software, the attachment of unauthorized equipment to the Library’s computers or networks or the modification of any operating system or network configuration.  Users shall also refrain from downloading/uploading files to/from the Library’s computers.

 

I.          System Modifications; Hardware Modifications.  Users are not permitted to change the security setup, operating systems, the network configuration or any other configuration of any Library computer terminal without authorization.  Users are also not permitted to add any hardware or devices to the computer terminal.

 

J.          Damage.  The User shall be responsible for repayment of any costs to the Library for damage to the computer terminals or system.

 

K.        Terminal Use.  No more than two (2) Users may sit at a terminal.  No person may stand behind another person while using a terminal.  Upon request, a Library staff member may approve or allow additional Users at a terminal.

 

L.         Personal Information; Unauthorized Release.  No patron, including minors, may engage in the unauthorized disclosure, use and dissemination of personal information of any person, including minors.

 

M.        Saving Files and Documents.  Patrons who wish to have a permanent record of their work need to save files and documents on their own portable media.  Library computers do not allow Users to permanently save documents or personal files to the hard drive.

 

 

VI.       Violations of Internet Use Policy.

 

The Library Director or their designee may restrict access to Library facilities by (1) terminating or limiting computer, Internet Access or Library facilities; (2) immediately dismissing the patron from the premises; (3) suspending the patron’s access to Library facilities for a set period of time; or (4) by denying access to specific services and/or programs pursuant to this Policy.  If necessary, the local police may be called to intervene.

 

A.        Incident Reports.  Library Staff shall record in writing in the form of an Incident Report any violation of this Policy that resulted in a verbal warning or a suspension of Library privileges.  By the end of the day on which the incident occurred, an Incident Report shall be written and forwarded to the Library Director for logging and review.  The report should include a detailed description of the incident and physical descriptions in addition to the name of the patron.  A copy of the suspension of privileges letter should be attached, if applicable.

 

B.        Violation of the Policy – Suspension of Privileges.  Unless otherwise provided in this Policy (see Section C below), the Library shall handle violations as follows:

 

1.         Initial Violation.  Library patrons observed violating this Policy will be asked to cease the violation with a verbal request.  If the patron does not comply with the request, they will be asked to leave the building for the day.  If they refuse, police may be called.

 

2.         Subsequent Violations.  The Library Director or the Director’s authorized designee may further limit or revoke the patron’s Library privileges if infractions continue.  Such limitation or revocation shall be in writing specifying the nature of the violation.  Subsequent violations of the same rule shall result in additional suspensions of increasing length. 

 

C.        Violations That Affect Safety and Security.  Violations involving violations of law (including child pornography and allowing minors to view sexually explicit or other materials deemed harmful to minors), violence, threatening behaviors, sexual or other harassment, vandalism, theft or attempted theft, sexual misconduct or any behavior that threatens the safety and security of staff and/or patrons shall be handled as follows:

 

1.         Initial Violation.  The police will be called immediately.  If the conduct constitutes a violation of local, state or federal law, arrest or criminal prosecution may ensue.  Violations of this nature will result in an immediate minimum two-week suspension of Library privileges.  The Incident Report shall specify the nature of the violation.

 

2.         Subsequent Violations.  The police will be called immediately.  If the conduct constitutes a violation of local, state, or federal law, arrest or criminal prosecution may ensue.  The Library Director or the Director’s authorized designee may further limit or revoke the patron’s Library privileges in escalating responses, which will be documented in writing.  Subsequent violations of the same rule will result in additional suspensions of increasing length.

 

D.        Reinstatement.  The patron whose privileges have been limited or revoked shall attend a meeting with the Library Director or the Director’s designee to review the Library Patron Behavior Policy before their privileges may be reinstated.  The Library Director or the Director’s designee may attach conditions to such reinstatement and shall provide written notification of those conditions and the duration of the conditions.

 

E.         Civil or Criminal Prosecution.   Illegal acts involving the Library’s Internet Access service may be subject to civil or criminal prosecution.

 

VII.     Right of Appeal.

 

Patrons may appeal a decision to (1) limit or revoke privileges or (2) attach conditions to reinstatement by sending a written appeal to the Library Board within ten (10) working days of the date the privileges were revoked or limited or the written statement of conditions was provided, whichever is applicable.  The appeal should be sent to the President of the Library Board.  The decision of the Library Board is final.

 

VIII.    Staff Assistance.

 

Staff may assist Library Users in getting started on the Internet.  However, the Library cannot guarantee that Internet-trained staff will be available to assist Users at all times the Library is open.  Because of the many different applications available on the Internet, staff may not be able to provide specialized or technical knowledge about a particular application.  Users who need training on Library software or digital collections should request an appointment.

 

 

 

Adopted September 15, 2022
Revised September 19, 2024

Purpose

In its role as a center of community information, the Ferndale Public Library supports the free flow of information and exchange of ideas. The FPL therefore provides bulletin boards in its facilities for individuals and groups in the community to announce events and services that are of general and current interest. Notices may only be posted on designated bulletin boards. Notices may be posted within limitations of space and according to the following guidelines. Notices not complying with these guidelines and those listed below will be removed.

The community bulletin boards at the Ferndale Public Library may be used for posting the following types of information:

Materials from the Ferndale Public Library, the Friends of the Ferndale Library, and the City of Ferndale

Flyers, brochures, announcements, schedules or postings of forthcoming or continuing educational, social, civic, charitable/nonprofit, cultural, or recreational activities, or by any federal, state, or local government agency.

Library staff must approve and post all notices, posters, and brochures.

Library staff may remove notices. Once notices are removed, they are discarded & recycled.

Notices posted or left on tables without authorization will be removed and discarded immediately.

Oversized posters may be rejected because of space limitations.

If the bulletin board is crowded, the library reserves the right to select notices for events with the widest appeal.

The Ferndale Public Library does not assume responsibility for materials damaged or stolen.

Items that do not meet the above criteria, such as commercial, personal, or election or campaign notices or petitions, will not be posted.

Notices advocating fraud or unlawful actions or notices the library considers to be inappropriate are not permitted.

Acceptance of materials for display does not imply the library's endorsement of a group or organization, its policies or beliefs.

 

Approved by the Ferndale Public Library Board – September 22, 2011

FADL Bylaws

 

FADL Written Public Summary of FOIA Procedures and Guidelines

FOIA Request for Public Records (Form) 

Freedom of Information Act Policy and Guidelines